We love our products and we want you to love them too...
We're happy to refund you on any item that doesn't 100% delight you - just send us an email at [email protected] within 14 days of receiving your parcel. We'll send you a returns form to include with your parcel (so we don't receive any 'mystery' ones!) then pop your unused items back in the packaging and send them back to us.
We only provide return labels and/or refund return postage on faulty items (let us know when you request a returns form in case we can help with any issues) - this helps us keep the cost of all our super items down..
We hope you enjoy shopping at Craftie-Charlie.
Any questions/enquiries you can drop us an email any time at [email protected]
Jane and Charlotte